AT&T Offers Relief for Customers

To support customers and families staying home from work and school during the current COVID-19- Opens in new window emergency, Southern California Edison will be postponing all noncritical planned power outages while continuing with emergency outage work for public safety and wildfire mitigation.

SCE is working to ensure customers receive timely notifications for any planned work that is continuing and is also taking measures to shorten the impact of these critical planned outages where possible.

Any decision to proceed with an outage at this time is not taken lightly and all outages are being evaluated based on critical needs. The safety of SCE’s customers, its employees and the public remain the top priority

SCE is also helping customers with their bills by suspending service disconnections for nonpayment and waiving late fees for business and residential customers impacted by the COVID-19 emergency.
“We know this is a difficult time for our communities and we want SCE’s customers and employees to know we are here for them,” said Pedro Pizarro, president and CEO of Edison International, SCE’s parent company. “While SCE continues taking actions to maintain operations and provide reliable electric service to its 15 million customers, we also want to do our part to support communities in these challenging times.”

Customers who are not eligible for income-qualified programs can work with SCE staff on payment arrangements that could spread out their payments and help during difficult times. Visit https://www.sce.com/ or call 1-800-950-2356